We value your business and ask that you respect our business scheduling policies. We kindly ask that you notify us at least 48 hours in advance of any cancellation in order to receive a refund for your deposit.
We do not issue refunds on salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon or stylist within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only with in the days of the initial service.